Physical POI
All physical POI documents you present our trainers must be the original, or a JP certified copy.
Non-JP certified copies are not acceptable.
Digital POI
POI via the Service NSW app is acceptable however physical, original POI is preferred.
A picture of your POI is not acceptable.
Adults (16+)
A valid Australian driver’s licence, or photo ID card issued by Service NSW is acceptable on its own.
Other POI will need supporting documents.
Kids (<16)
A birth certificate is recommended. A passport will require supporting documents.
You’ll also need mum or dad to sign the forms.
The POI Brochure
We are required to cross check your POI with what is listed in the POI brochure.
If it’s not in the brochure, we can’t take it.